📢 We’re Hiring: Transcom Customer Success Associate – Insurance Process
🏢 Work From Office | Domestic Account | Pune Location
We’re expanding our Customer Success team and looking for passionate professionals who can effectively connect with customers and provide tailored insurance solutions.
🔹 Position: Customer Success Associate
🔹 Nature of Account: Domestic (Outbound – Insurance)
🔹 Work Mode: Work From Office
🔹 Headcount Required: 80
🎯 Key Responsibilities:
Contacting and advising interested leads on suitable insurance products
Ensuring clear and professional communication throughout the customer journey
Providing accurate and timely responses to customer inquiries
✅ Eligibility & Requirements:
Qualification: Graduate from any field
Experience: Open to freshers and experienced candidates
Preferred: Candidates with insurance background or sales acumen
Languages: Must be fluent in English and Hindi
Skillset:
Excellent verbal communication in both languages
No MTI/RTI, grammatical, or pronunciation errors
💼 Interview Process:
HR Round
Versant Level 6 Certified
Written Assessment
Operations Round
Client Round
Interview Mode: Face-to-Face
💰 Salary:
Freshers: Up to ₹28,000 CTC
Experienced: Up to ₹35,000 CTC (based on last drawn salary)
🕒 Shift & Work Schedule:
6 days working
Females: Day shift (up to 8 PM)
Males: Rotational shifts