Job Title: Information Retrieval Officer (IRO) – Inbound Voice Process
Company: Justdial
Location: Chennai
Employment Type: Full-time
About the Role
We are hiring enthusiastic Information Retrieval Officers for our Inbound Voice Process. Your role is to assist customers by providing accurate details about products, services, locations, and contact information. No sales targets.
Key Responsibilities
Handle inbound customer calls politely and professionally.
Share accurate and relevant information based on caller queries.
Retrieve details related to products, services, and locations.
Maintain call quality, response time, and customer satisfaction.
Eligibility
Qualification: 12th Pass or Any Degree (arrears accepted).
Experience: 0–1 year.
Age: 18–28 years.
Languages: Tamil & English.
Skills: Good communication, listening skills, basic computer usage, and professional phone etiquette.
Why Join Us?
No sales pressure.
Great opportunity for freshers.
Work with India’s top local search platform.
Training and supportive work culture.