Information Retrieval Officer (Inbound Voice Process) – Justdial
Role Overview:
Handle inbound customer calls and provide accurate information about products, services, locations, and contact details. No sales targets.
Key Responsibilities:
Attend and respond to customer queries professionally.
Retrieve and share correct information quickly and clearly.
Maintain call quality, accuracy, and response time standards.
Communicate with patience, clarity, and empathy.
Eligibility:
12th Pass or Any Degree (arrears accepted).
Age: 18 to 28 years.
Good Communication in Tamil & Basic English
Strong listening skills; basic typing & computer knowledge.
Part time Shift Timings (Choose One)
5:00 PM to 10:00 PM
6:00 PM to 11:00 PM
7:00 PM to 12:00 AM
Why Join Justdial?
Zero sales pressure.
Great opportunity for freshers.
Work with a trusted brand.
Training provided and supportive environment.