Job Duties & Responsibilities :
· Support hospital insurance patients with clear, timely claim updates.
· Review documentation for smooth claim approvals.
· Educate patients on claim deductions and reimbursement processes.
· Raise awareness about pre- and post-hospitalization claims.
· Address grievances and ensure smooth communication with internal teams.
Skills & Qualifications:
· Education: Any Diploma, Graduation, or Under Graduation.
· Experience: 6 months to 2 years in hospital or insurance roles (preferred).
· Strong communication and problem-solving skills.
· Ability to multitask, prioritize, and work efficiently.
· Detail-oriented with a professional and confidential approach.