We are looking for a Field Supervisor to join our team ARA Solutions. The role offers 15000 to 20000 and involves managing customer calls, delivering outstanding customer service related to Man Power handling. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
ManageMan Power at customer end
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 0 to 1 Year. The role involves resolving customer complaints, providing rightMan Power and Attendance of the Man power department when needed. Candidates must be open to a 6 Days week during the General shift.