We are looking for a Field Boy to join our team . The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Wholesale. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage payment collection
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
computer knowledge
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.