Job Title: Email & Chat Process Executive
Location: Chandivali, Andheri East, Mumbai
Role Overview:
Provide real-time assistance to customers through chat, addressing queries related to stock trading, Demat accounts, and investment services. Ensure timely, accurate, and professional responses while maintaining customer satisfaction.
Eligibility Criteria:
Graduate (Mandatory)
Minimum 6 months of Customer Service experience (BPO / BFSI)
Excellent written communication and typing skills
Basic understanding of stock market or financial services preferred
Age: 18 to 35 years
Shift & Schedule:
Day Shift: 8:00 AM – 8:00 PM (Any 10-hour rotational shift)
5 Days Working | 2 Rotational Week Offs
Salary:
₹19,900 – ₹21,500 (In-hand)