Here’s a concise and professional job description for an Email and Chat Process Executive role, typically used in customer support or service centers:
---
Job Title: Email and Chat Support Executive
(Also known as: Customer Support Executive – Non-Voice Process)
Job Summary:
We are looking for a skilled and customer-focused Email and Chat Support Executive to handle customer inquiries, complaints, and support requests via email and live chat. The ideal candidate should have excellent written communication skills, a problem-solving mindset, and a commitment to delivering a
positive