Education Counsellor – Classes India
📞 Contact: 9051576938
🌐 Website: www.classesindia.com
Classes India is inviting applications for the role of Education Counsellor to join our growing team. We are seeking dynamic and dedicated individuals who can handle customer calls, deliver exceptional support, and resolve queries related to education.
💰 Salary Range: ₹8,000 – ₹46,500 (in-hand)
🚀 Growth: Excellent career advancement opportunities
Key Responsibilities
Handle customer calls with professionalism and empathy.
Address and resolve student queries, manage concerns, and handle complaints.
Maintain accurate records of customer interactions and follow up when necessary.
Provide reliable information to students and guardians to support decision-making.
Meet performance targets and collaborate with other departments to address complex cases.
Job Requirements
Minimum Qualification: Below 10th accepted
Experience: 0 – 6+ years (freshers and experienced candidates welcome)
Strong communication and problem-solving skills.
Ability to work effectively in a 5-day, day-shift schedule.
A customer-first attitude with dedication to supporting students in their academic journey.