Urgent hiring for FinTech process (US Voice Process)
FIS - Financial Process : Handling customers' queries and resolving issues.
Send CV on WhatsApp at 9831 471 409
Salary :
Monthly CTC - Upto 34K
In-hand - Upto 30K
HSC + 6 months experienced
Or
Graduate fresher
24/7 rotational shifts
Working days : 5
Week-offs: Any 2 rotational
Job Type: Full-time
Job description :
We are seeking a highly motivated and customer-centric individual to join our team as a Customer Service Executive in inbound voice process. The successful candidate will be responsible for handling customers' queries and providing timely and accurate assistance.
Key responsibilities :
1. Responding to customer inquiries and resolving issues in a professional and timely manner.
2. Providing customer service through voice interactions.
3. Maintaining high level of customer satisfaction.
4. Collaborating with team members and other departments to ensure effective problem resolution.
Requirements:
1. Graduate qualification.
2. Excellent communication skills
3. Ability to work in a dynamic and fast-paced environment.
Applicant must have excellent communication skills in English (Written and Verbal)
Aadhaar is mandatory