कस्टमर सपोर्ट एग्जीक्यूटिव

Customer Support Executive (Kannada Fluent)

Location: Gachibowli, Hyderabad

About Landeed

At Landeed, we're on a mission to revolutionize India's land registry and real estate sectors through innovative technology. With two-thirds of Indian court cases being land-related, our solution is Landeed – India's fastest and most comprehensive title search engine. We're rapidly expanding our title coverage across more Indian states and building robust enterprise platforms for government bodies and corporates. Join us in making property transactions more transparent, efficient, and accessible for everyone.

The Opportunity: Your Role at Landeed

We're looking for a Customer Support Executive with native-level fluency in Kannada to join our dynamic team in Gachibowli, Hyderabad. In this pivotal role, you'll be the primary point of contact for our users, guiding them through the Landeed platform, fulfilling their property document orders, and actively contributing to our sales efforts. If you're passionate about helping customers, have a knack for explaining complex information simply, and thrive in a fast-paced environment, this is the perfect opportunity to make a significant impact.

What You'll Do:

Be the Voice of Landeed: Answer incoming calls from users, providing clear, concise, and friendly assistance primarily in Kannada.

Guide and Enable: Help users navigate the Landeed platform, ensuring they understand how to find and utilize our features effectively.

Order Fulfillment & Sales: Efficiently process and fulfill customer orders for property documents, guiding them through the purchase process and explaining the benefits of Landeed's services to drive sales.

Product Expertise: Develop a deep understanding of Landeed's products and services to accurately explain features, benefits, and address common inquiries.

Problem Solver: Address customer queries and resolve issues promptly, ensuring a smooth and positive user experience.

Achieve & Exceed: Contribute to team targets by focusing on sales conversions, maintaining high customer satisfaction scores, and ensuring quick resolution times for all inquiries.

What We're Looking For:

Fluent in Kannada (Non-Negotiable): Exceptional verbal communication skills in Kannada are essential to effectively serve our diverse customer base. Proficiency in English is also required.

Customer-Centric Mindset: A genuine passion for helping people, coupled with strong empathy, patience, and active listening skills.

Communication Pro: Ability to explain complex information in an easy-to-understand manner.

Problem-Solver: Strong analytical skills to quickly identify issues and provide effective solutions.

Ownership: Ability to manage a daily volume of approximately 50 customer interactions (calls and orders).

Education: NA

Experience: While not mandatory, any prior experience in customer support, sales, or the real estate sector would be a plus. Freshers with a strong desire to learn and excel are also encouraged to apply!

What We Offer:

Competitive Compensation: A salary range of ₹15,000 - ₹20,000 per month, plus attractive performance bonuses.

Flexible Leave Policy: We offer a flexible leave policy, operating 7 days a week. You'll have the opportunity to earn more by choosing to work on these days and not utilize your allocated leaves.

Additional Leave for Women: We provide an additional day of flexible leave specifically for women employees.

Impactful Work: Be part of a company that's truly transforming the real estate landscape in India.

Growth Opportunities: Work in a collaborative and inclusive environment where your skills will grow, and your contributions will be valued.

Dynamic Team: Join a passionate and innovative team committed to making a difference.

If you are a highly motivated individual with excellent Kannada communication skills and a desire to provide exceptional customer service and drive sales, we encourage you to apply! Help us redefine property transactions in India.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के बारे में अधिक जानकारी

1. इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार 10वीं पास होना चाहिए और उसके पास 0 - 2 वर्षो का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹15000 - ₹20000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह हैदराबाद में एक फुल टाइम Job है।
3. इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए कितने कार्य दिवस हैं?
   Ans: इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह कस्टमर सपोर्ट एग्जीक्यूटिव Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए कितनी रिक्तियां हैं?
   Ans: JOB HUB में तत्काल कस्टमर सपोर्ट एग्जीक्यूटिव के लिए 2 रिक्तियां हैं!
7. इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस ग्राहक सहायता / टेलीकॉलर Job के लिए आवेदन कर सकते हैं।
8. इस कस्टमर सपोर्ट एग्जीक्यूटिव Job के लिए टाइमिंग क्या है?
   Ans: इस कस्टमर सपोर्ट एग्जीक्यूटिव Job में Day की शिफ्ट है।