Job Title:
Customer Support Executive – US Healthcare (Inbound Voice)
Location:
Salt Lake, Sector V, Kolkata (On-site with complimentary cab drop service)
Shift & Schedule:
Night Shift aligned with U.S. time zones
Days Off: Fixed weekends – Saturday & Sunday
Rotation: Monday to Friday workweek
About the Role:
As a part of our US healthcare support team, you will:
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.
Strive for exceptional customer satisfaction in every interaction.
Requirements:
Strong communication skills in English (verbal & written), preferably US accent-neutral.
Minimum 12th pass; graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experience in inbound voice support, especially in international/US healthcare.
Compensation & Benefits
In-hand Salary: ₹15,000–₹19,000 per month
Travel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus: ₹1,000 per month
Annual Performance Bonus: Up to ₹15,000
PF & ESI coverage
Perks & Culture
No sales pressure or targets—focus on service excellence.
Mon–Fri schedule ensures consistent work-life balance.
Team-oriented, supportive environment within a professional BPO setting.
How to Apply
Interested candidates are encouraged to apply immediately:
Call or WhatsApp: HR Farheen 8080164848
Email: farheen.a17@careercomfort.co.in