Post: Customer Relationship Manager (CRM) (Female)
Qualification: Graduate
Location: Sahibabad (Site IV), Ghaziabad
Experience: 2-5 yrs
Salary: Up to 25k per month
Shift Timing: 9 am to 6:30 pm
Week Off: Sunday
Industry: Manufacturing Industry (Metalworking, Cutting Tools and Machining)
Skills:
1. Excellent communication skills, at both Hindi & English language
2. Proficiency in MS Word, MS Excel, MS PowerPoint & Email
3. Ability to conduct rigorous follow-ups
Roles and Responsibilities:
1. Coordination of client enquiries, orders, deliveries, payments, and after-sales services.
2. Ensuring all client leads are met after placing orders.
3. Providing after-sales support to satisfy existing clientele.
4. Resolve all of the clients' queries; should be gentle spoken.
5. Responsibilities include handling complaints and escalating concerns to the appropriate parties.
HR Purva
Contact on +91 9211722392
Mail ID - recruiter1@koelhireright.com