We are looking for a Client Relations Officer to join our team at Eduin4u. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers a dynamic environment with opportunities for growth.
Key Responsibilities:
Build and maintain strong relationships with clients.
Understand Client needs and provide suitable solutions and services.
Provide clients with information regarding our consultancy services, ensuring they understand the value we offer.
Follow up on leads and convert prospects into clients.
Coordinate with internal teams to ensure client satisfaction.
Maintain accurate records of interactions and sales data.
Conduct regular follow-ups with clients to ensure a positive experience