Customer Relationship Associate
Novocom Ventures Private Limited
We are looking for a Customer Relationship Associate to join our team at Novocom Ventures Private Limited. This is an exciting opportunity to be part of a fast-growing company where you will connect with customers, introduce innovative products and services, and build lasting relationships. The role involves handling customer calls, addressing queries, and reaching out to institutional customers. Salary offered: ₹16,000 – ₹17,000, with a growth-focused work environment.
Manage inbound and outbound calls in a professional manner
Address and resolve customer queries, concerns, and complaints
Introduce products and services to institutional customers via calls
Maintain accurate records of customer interactions and follow-ups
Provide relevant product/service information and escalate issues when required
Minimum qualification: 12th Pass
1–5 years’ experience in customer service, telesales, or related role
Strong proficiency in spoken and written English
Basic knowledge of MS Excel for reporting and record-keeping
Problem-solving mindset with the ability to work 6 days/week (day shift)