The person would be a customer champion and responsible for resolving all customer queries arising largely through emails.
Responsibilities and Duties
- Needs to resolve & respond to customer queries primarily through emails.
- Needs to speak to customers over phone occasionally in case of any escalations
Required Experience, Skills and Qualifications
- Good communication skills - Verbal & Written
- Empathy & Patience
- Calm headed
Benefits
- Young & Fun environment
Job Types: Full-time, Permanent