100% Free of Cost. No Registration. No Joining Fee!
We are looking for a Customer Service to join our reputed company at Mahape. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Mutual Funds. The role offers ₹17,000 - ₹22,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Job Requirements:
The minimum qualification for this role is Graduate with NISM Certification and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.