Job Title: Customer Care Associate
🏢 Company: Lytx
📍 Location: Bangalore
🛠️ Product: Video Analytics
🕒 Shift: General Shift (9:30 AM – 6:30 PM)
📝 Job Description:
Lytx, a leading video analytics company, is hiring Customer Care Associates to join its dynamic support team in Bangalore. We are looking for motivated individuals who are passionate about customer service and technology.
👤 Responsibilities:
Handle incoming calls, emails, and chats from customers regarding video analytics services.
Provide timely and effective resolutions to customer queries.
Maintain records of customer interactions, comments, and complaints.
Ensure customer satisfaction through professional communication and service.
Coordinate with technical teams for escalated issues.
📋 Eligibility:
Minimum qualification: 12th Pass
Fresher or Experienced candidates can apply
Basic knowledge of computer operations
Customer-centric attitude with problem-solving skills
Age: Up to 35 years
💰 Salary & Benefits:
Salary: ₹25,000 – ₹30,000 per month
Incentives: Yes (Performance-based)
Shift Timing: 9:30 AM to 6:30 PM
Work Environment: Office-based role in Bangalore