CV: 75748 61560
Job Description – Customer Service Representative (CSR)
Location: SHOTT, 1st Floor, KOPA Mall, Mundhwa Rd, Koregaon Park Annexe, Pune, Maharashtra 411001
Job Type: Full-time | Permanent | Fresher-Friendly
Salary:
₹14,600 (for Freshers)
₹15,000 (in-hand) for Experienced Candidates
Eligibility:
Minimum 10th / 12th Pass or Graduate
Key Responsibilities:
Assist customers and ensure excellent service
Explain and demonstrate games to customers
Handle cashiering and billing processes
Working Hours:
9-hour shifts per day
1 weekly day off
Public holidays and weekends are working days
Shift Timings:
Female (Rotational): 10:00 AM – 7:00 PM | 11:00 AM – 8:00 PM | 12:00 PM – 9:00 PM
Male (Rotational): 1:00 PM – 10:00 PM | 2:00 PM – 11:00 PM | 3:00 PM – 12:00 AM | 4:00 PM – 1:00 AM
•Note: Must be available for all shifts during the first 15 days of joining
Benefits (Post Probation):
Incentives
24 days paid leave per year
Double pay on public holidays
General and COVID-19 Mediclaim coverage
Child education benefit
Requirements:
Must follow grooming and uniform standards
Comfortable with rotational shifts and standing work