Job Role:
We are hiring Customer Care Executives to handle voice-based support and sales processes. This is a great opportunity to work in a customer-facing role, where you will resolve queries and promote services over the phone with confidence and empathy.
Key Responsibilities:
Handle inbound and outbound customer calls professionally
Understand customer needs and offer appropriate product/service solutions
Promote company offerings to potential customers
Maintain high standards of customer satisfaction
Achieve sales targets and conversion goals
Document interactions accurately using CRM or Excel
Eligibility Criteria:
Experience: 0 to 3 years (Freshers with good communication are welcome)
Proficiency in English and Hindi and Tamil, Kannada, Malyalam (spoken & written)
Basic computer literacy, especially in MS Excel
Customer-focused, persuasive, and target-oriented
Attractive performance-based incentives
Comprehensive training provided
Career development and internal promotion opportunities
Friendly and energetic work culture