Designation: Customer Service Executive
Role: Pre-Sales/ Post-Sales/ Customer Support/ Business Development
Experience: 0 to 4 Years
Fresher's Can Apply (Good English Communication)
Location: Govandi East- Corporate Head Office
RESPONSIBILITIES:
1. Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
2. Maintain an updated knowledge of the organization's products, services, and customer service policies
3. Document customer interactions when necessary.
4. Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
5. Recommend new products or services or make suggestions for improvements about features and benefits
6. Establish and maintain good support with customers by using positive language and anticipating their needs.
7. Responsible for the Sales Process.
8. Perform Other Duties as assigned.
Thanks & Regards,
Sakshi Patel