Manage customer interactions for our international clients. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to handle queries through calls, emails, and chat.
Responsibilities:
· Handle customer inquiries and resolve issues promptly and professionally.
· Communicate effectively with international clients in English.
· Maintain accurate records of customer interactions.
· Coordinate with internal teams to ensure timely resolution of customer concerns.
· Provide product/service information and support as needed.
Requirements:
· Excellent verbal and written English communication skills.
· Prior experience in international voice or non-voice process preferred.
· Strong problem-solving and interpersonal skills.
· Candidate should be Graduate