We are looking for a Customer Care Executive to join our team Soulocal Retail Ventures Private Ltd. to handle customer calls, provide exceptional customer support and resolve queries related to Quick Commerce. The role offers an attractive salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.