Roles and responsibilities: -
• Providing complete information about the product to the customer.
• Solving all product or service related issues of the customers.
• Preparing the Customer Service Guidelines
• Keeping a Record of the Customers
• Giving the right pitch to the potential customers, so they end up buying the product
or availing the services.
• Keeping a proper record of the customers.
• Maintaining and updating the information of the customers regularly.
• Providing the best possible solution to the queries of the customers.
• Making products and services reports by collecting and analyzing the information
provided by the customers.
What we are looking for in a candidate: -
• Should be Confident & Dynamic.
• Excellent interpersonal and listening skills
• Should be efficient in converting customer interest into sales.
• Good negotiation skills.
• Quick learner and creative.
• Passionate about work output
Desired Skills and Experience:-
• SSC or higher education.
• Fresher or Experienced
• Ability to communicate effectively in Hindi & English.
• Basic computer skills.