📍 Work Location: AIG Hospital, Gachibowli
💰 Salary: ₹18,000
🕒 Employment Type: Full-time
We are looking for enthusiastic and customer-oriented individuals to join our Healthcare Voice Process Team. This role involves assisting patients and customers with doctor appointments, hospital procedures, medical processes, and insurance-related queries.
Handle inbound & outbound calls to assist patients/customers
Book appointments & provide doctor availability updates
Guide patients on hospital processes & procedures
Explain insurance coverage & policies clearly
Ensure high levels of customer satisfaction
Maintain accurate call records & adhere to company standards
Graduation mandatory
Proficiency in English, Hindi, and Telugu (mandatory)
Strong verbal communication & listening skills
Freshers & experienced candidates welcome
Customer-focused with good interpersonal skills
Shifts (Male): 24/7 rotational
Shifts (Female): Day rotational only
Working Days: 6 days/week | 1 rotational week off
Fixed salary + performance incentives
Comprehensive training & career growth opportunities
Work exposure in the healthcare support domain