Job Title: Customer Service Associate – Amazon Process
Company: Concentrix
Location: [Malad w mumbai]
Role Summary:
Handle customer queries for Amazon via voice, chat, or email. Assist with orders, returns, refunds, and product inquiries while ensuring high customer satisfaction.
Key Responsibilities:
Resolve Amazon customer issues promptly and professionally.
Communicate clearly via calls, chats, or emails.
Follow process guidelines and achieve performance targets.
Escalate complex issues when needed.
Requirements:
12th Pass or Graduate.
Good English communication skills.
Basic computer knowledge.
Willing to work in rotational shifts.
Note: Freshers can apply. Paid training provided.
contact number : 98929 43431