We’re Hiring – Customer Care Executives (Voice & Non-Voice)
Location: Salt Lake, Sector V, Kolkata (Work from Office)
Process: Domestic (Voice & Non-Voice)
Working Days: 6 days a week (1 rotational off)
Shift:
• Male candidates – Rotational shifts including night shifts (night shift drop facility available)
• Female candidates – Day shifts only
Eligibility Criteria
• Minimum qualification: 12th pass
• Age: 18 to 33 years
• Freshers & experienced candidates welcome
Key Responsibilities
• Handle inbound and outbound customer calls and/or non-voice queries
• Resolve customer issues and provide accurate information
• Maintain a positive, professional attitude while dealing with customers
• Follow communication scripts and process guidelines
• Update customer interaction details accurately in the system
Requirements
• Good communication skills in Hindi and English
• Basic computer knowledge
• Willingness to work in rotational shifts (for male candidates)
Salary
• In-hand: ₹9,200 – ₹11,200
• CTC: ₹13,300
Location: Salt Lake Sector V, Kolkata
Work Mode: Work from Office