• Bachelor's degree in a relevant field is preferred. • Previous experience in patient access programs, healthcare customer service, or a related field is an advantage. • Strong attention to detail and ability to manage confidential patient information. • Excellent communication and interpersonal skills to interact with patients and caregivers. • Proficiency in using CRM systems and Microsoft Office applications. • Ability to work independently, prioritize tasks, and meet deadlines. • Knowledge of pharmaceutical industry regulations and adherence to compliance guidelines is desirable.