Handle inbound and outbound customer calls professionally.
Resolve customer queries related to services, claims, or accounts.
Maintain accurate records of interactions and follow-ups.
Ensure a high level of customer satisfaction and service quality.
Escalate complex issues to the appropriate departments.
Adhere to company policies, processes, and performance standards.
Qualification: Minimum 12th Pass / Graduate
Experience: 0–2 years (Freshers can also apply)
Language: Fluent in English
Skills: Good communication, problem-solving attitude, and patience under pressure
Other: Comfortable working in a target-driven, fast-paced environment
Fixed Salary + Performance-Based Incentives
Growth Opportunities within the organization
Employee Benefits as per company policy
Safe and supportive work environment