We are seeking an enthusiastic Telecalling proffesionals to bring their expertise to our team at Sector 18, Gurgaon. This position involves managing both inbound and outbound communication, performing cold calls to attract new clients, and checking in with current customers to maintain a strong connection with them. The role offers 15000 to 30000 in a supportive and dynamic setting.
Key Responsibilities:
Provide information to customers on our products/services to generate interest.
Follow a script to engage with customers to improve the chance of closing sales.
Record customer data, purchase details, and reactions for easy reference and future communication.
Develop a rapport with clients by addressing their questions and engaging with a customer-first approach.
Meet sales goals each week, maintain quality standards, and adhere to compliance guidelines.
Analyze customer feedback and trends to enhance future sales efforts.
Job Requirements:
Handle customer issues, provide needed information, and escalate when necessary.A commitment to working of 6 days during the day shift.