We, Nakhrali is a women's designer ethnic wear brand. We deal with party wear, bridals and sustainable everyday wear clothing. Nakhrali has been the choice of many Indian - international customers & influencers. We do Celebrity Bridals Styling to make them feel special on their big day.
We have styled more than 6,000 beautiful brides, 40,826 + Live customers & have a family of more than 1,00,000 + Instagram followers.
We are looking for a female candidate with the potential and passion to work in a fashion house and knowledge of fashion, styling & trends.
We seek a skilled Chat Support Executive to support our Customer Query Resolution .
This role is unique blend of creativity and attention to designing with knowledge of editing, design creation, typography and video editing.
Responsibilities:
Respond to customer inquiries via live chat in a timely and professional manner.
Candidate will be fluent in English
Provide accurate information about products, services, and policies.
Resolve customer issues and complaints with empathy and efficiency.
Maintain a high level of customer satisfaction by ensuring that all interactions are positive and productive.
Collaborate with other team members and departments to Deliver a positive customer service experience.
Answer customer questions quickly and politely through chat
Hr- Manager
(9238934768)