Job Description:
Making proactive calls to customers to initiate the collection of overdue payments.
Assessing customers' financial situations to offer suitable payment solutions and resolving complex issues.
Adhering to company policies, procedures, and all relevant debt collection laws and regulations.
Follow up with the customers with an updated data report.
Desired Candidate Profile:
Graduate or HSC with minimum 1 years of experience in BPO (Voice Process) mandatory. Fresher's with specific lingual skills can apply.
Freshers should be Graduate (Mandatory)
Good communication & convincing skills is a must.