• Responsible for calling credit customers who were over 30 days past due to set up payment plans.
• Took incoming calls from credit customers to answer questions and make payment arrangements.
• Assisted in developing guidelines for special recovery projects that were initiated from time to time.
• Assisted in monitoring past due accounts and contacting customers to make collections attempts.
• Responsible for taking incoming calls and giving customers the information, they needed to pay accounts.
• Often put on a special team that was responsible for recovering debt on seriously delinquent accounts.
• Candidate should have team handling capacity
• Candidate should prepare reports and monitoring the collection process