Mega drive - Hiring for International Collection Process –
We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently.
Key Responsibilities-
Monitor customer accounts to identify overdue payments
Contact clients via phone, email on outstanding dues
Negotiate repayment plans and resolve billing discrepancies
Maintain accurate records of collection activities and payment status
Escalate complex cases to senior management when necessary
Ensure compliance with company policies and debt collection regulations
Salary Range: ₹18,000 – ₹30,000 per month (based on experience & performance)
Shift: Fixed night shift 8.30pm to 5.30am
Education – HSC / Grad Fresher or Experience will do.
Benefits-
Lucrative performance-based incentives
Medical Insurance coverage
Cab facility provided for convenient travel
Travel Allowance included
Work-life balance with Weekend offs
Address: Job Location- Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.
Interview timing 04.00 PM to 6.00 PM On 1st to 3rd July 2025(Virtual or walking).
Please note:- Carry your resume and Mention HR Poonam at the Top of the resume.
“Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”