Here’s a simple and clear Job Description (JD) for an Outbound BPO Telecaller:
Job Title: Outbound BPO Telecaller
Location: Kolkata
Job Type: Full-time / Part-time
Salary: 10-12 plus huge incentive
Job Summary:
We are looking for an enthusiastic and goal-driven Outbound Telecaller to join our BPO team. The primary responsibility is to make outbound calls to potential or existing customers to inform them about our products/services and generate leads or sales.
Key Responsibilities:
Make outbound calls to customers based on provided leads or database
Explain products/services and answer customer queries effectively
Generate sales or schedule appointments as per the campaign goal
Maintain accurate records of calls and customer details
Follow up on leads and ensure timely communication
Meet daily/weekly/monthly targets set by the team leader
Requirements:
Minimum 12th pass; graduation preferred
Good communication skills in [mention languages as applicable]
Basic computer knowledge
Prior experience in outbound calling or BPO preferred but not mandatory
Ability to handle rejection and remain positive
Working Hours: [Insert working hours or shift details]
Benefits: [Mention if applicable – incentives, bonuses, training, etc.]