💼 Job Title: Customer Care Associate (Work from Home)
📍 Location: Remote (India)
💰 Salary: ₹2–3 LPA
🕒 Experience: 0–2 years / Freshers can apply
📞 Communication: Average to Excellent Spoken English
Qualification - Undergraduate / Graduate
🔹 About the Role:
Are you passionate about helping people and solving problems? We’re hiring Customer Care Associates to join our dynamic support team. This is a remote opportunity perfect for freshers or candidates with up to 2 years of experience looking to build a career in customer service.
🔹 Key Responsibilities:
Handle customer queries via calls, emails, or chat.
Provide accurate, valid, and complete information by using the right tools and resources.
Resolve customer complaints and ensure customer satisfaction.
Maintain records of customer interactions.
Follow communication procedures, guidelines, and policies.
🔹 Who Can Apply:
Freshers or candidates with 0–2 years of experience in any domain.
Good to excellent spoken English skills.
Comfortable with working in a remote setup with a stable internet connection.
Strong interpersonal and problem-solving skills.
Willingness to work in rotational shifts (if required).
🔹 What We Offer:
Work from Home opportunity with flexible schedules.
Supportive team and structured training to help you succeed.
Salary in the range of ₹2–3.5 Lakhs per annum.
Opportunity to grow in a customer-focused career path.
📩 How to Apply:
If you're enthusiastic, a good communicator, and ready to learn, we'd love to hear from you!
👉 Send your resume to hrconsulting@gembanextgen.com