A Call Centre Executive in Healthcare Manages Inbound & Outbound Calls To Assist Patients & Providing information About Medical Services
1. Scheduling Appointments
2. Follow up with patients
3. Maintaining Accurate Records of All Calls, transactions, and patient information in the database.
4. Identifying and resolving issues efficiently and effectively.
5. Time Management Skills
6. Basic System Knowledge & Typing Skill
7. Rotational Shifts & Week Offs
8. 6 Days Working