The main responsibility of a non-voice process employee is to process tasks accurately and effectively, meeting the set standards of quality and production.
A non-voice process worker must have a meticulous eye for detail and a positive attitude in problem solving.
The job requires knowledge and experience in new data entry and other associated software programs and tools.
Good English comprehension and writing skills are needed.
Computer proficiency is essential for this type of job.
Responsibilities:
Analyzing data: Analyzing data to gain insights into their needs.
Performing data entry tasks: Entering customer information into a database in an accurate and timely manner.
Requirements and Skills
Secondary school diploma: A professional degree is preferred.
Good interpersonal skills: Being able to work effectively in a team environment and developing a strong rapport with them.
Computer proficiency: Being able to work with MS Office, data entry, and other related software programs.