Job Overview:
We are hiring a Back Office Executive to handle online queries, follow-ups, and data management related to university admissions. The role requires good communication, coordination, and record-keeping skills.
Key Responsibilities
Handle queries from WhatsApp & Facebook through messages or calls 📞
Follow up with potential students/customers regularly
Filter useful leads and share them with the admissions team
Maintain records in Excel or notebooks 🗂️
Share admission procedure details with callers 🎓
Prepare basic reports and analyze query data 📊
Requirements:
Graduate in any stream
Good communication (English/Hindi)
Basic computer & Excel skills
Organized and customer-friendly
Timings: [e.g., 10 AM – 5:00 PM, Monday–Saturday]