With a requirement for 2 for the Admission Counsellor position, this exciting opportunity is for Reputed institute from india based in Samastipur and located in Mohanpur. We are looking for motivated and dedicated professionals to join our team to handle customer calls, Deal inquiry and counsellor for courses provide exceptional customer support, and resolve queries related to Education. The role offers an attractive in-hand salary of ₹12000 - ₹35000 and opportunities for growth.
Key Responsibilities:
Handle customer calls , Deal inquiry professionally and efficiently.
Address Student's/ parents queries, resolve concerns, and manage complaints.
Keep records of Student's interactions and follow up when required.
Provide Students / Parent's with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
This role welcomes freshers who are eager to learn and grow in the Admission Support / TeleCaller field. The candidate should have good communication skills and be proficient in Hindi and English
You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.