We are looking for a passionate and enthusiastic Admission Counsellor to join our team at Creatorwerse. This role involves handling inbound and walk-in inquiries, counselling potential students about our Digital Marketing and Content Marketing courses, and addressing queries related to Social Media Marketing.
Key Responsibilities:
Handle inbound calls and walk-ins professionally and efficiently
Counsel prospective students on course offerings and benefits
Address queries and concerns related to course content and career outcomes
Maintain accurate records of leads, interactions, and follow-ups
Provide relevant and timely information to help students make informed decisions
Coordinate with internal teams for smooth admission and onboarding processes
Achieve enrolment targets and maintain high satisfaction levels
Minimum 1 year of experience in counselling, sales, or customer support (preferably in the education or edtech sector)
Excellent communication and interpersonal skills
Strong problem-solving approach and ability to handle objections
Basic understanding of digital marketing concepts is a plus
Must be comfortable working 6 days a week in a day shift from our Jubilee Hills office
Immediate joiners preferred