Hiring: Guest Relations Executive (Female Only)
Location: Bandra
Department: Front Office / Guest Services and Food & Beverage
Timings: As per shift schedule
Working Days: Monday to Friday
Position Type: Full-Time
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Role Summary:
We are looking for a confident, well-spoken female Guest Relations Executive to be the face of our hospitality team. The role includes managing guest arrivals and departures, addressing queries, resolving concerns, and ensuring a smooth and welcoming experience throughout the guest's stay.
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Key Responsibilities:
• Greet and assist guests during check-in and check-out
• Anticipate and fulfill guest needs in a timely and professional manner
• Handle guest feedback or complaints with care and efficiency
• Coordinate with Housekeeping, Food & Beverage, Concierge, and other departments
• Stay informed about hotel services, room rates, and ongoing promotions
• Maintain accurate and confidential guest records
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Requirements:
• Only female candidates
• Excellent verbal and written communication skills
• Presentable, confident, and guest-oriented attitude
• Strong interpersonal and listening skills
• Ability to remain calm and professional under pressure
• Age limit: Up to 35 years
• Qualification: Bachelor’s degree in Hotel Management
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Salary:
• Experienced (up to 2 years): Up to 35,000 per month
• Freshers: Up to 25,000 per month
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How to Apply:
Send your resume to ••[allanl@speshally.com]