Roles & Responsibilities:
● Understanding the basics of all company coffees (roast level and flavor notes)
● Maintaining a fast speed of service, especially during rush times and high peak season.
● Develop sufficient knowledge on the list of products and offerings and effectively and accurately communicate it to customers
● Prepare all beverages according to customer requirements within the prescribed time frame.
● Able to suggest beverages, roasts and equipment based on customer’s requirement
● Ensures cleanliness at the station and café in general during each shift
● Respond to guest questions, concerns and complaints and make sure they leave satisfied
● Follow all café safety and security procedures and arrive on time for all shifts and stay until shift completion.
● Check if brewing equipment operates properly and report any maintenance needs
● Comply with health and safety regulations.
Required Skills:
● Min 1 year previous work experience as a Barista
● Hands-on experience with brewing equipment
● Flexibility to work various shifts
● Strong customer service skills.
● Relevant training is a plus