Assistant Shift Manager

Job Title: Shift Manager – Cloud Kitchen

Job Summary: The role of a Shift Manager in the cloud kitchen industry is crucial for ensuring the efficient operation of the kitchen and the delivery of high-quality food to customers. Shift Managers are responsible for overseeing and coordinating various aspects of the kitchen during their designated shifts. Responsibilities:

1. Leadership and Team Management:

▪ Provide leadership and direction to Packing Boy, kitchen staff and housekeeping staff during the shift.

▪ Assign tasks and responsibilities to team members and ensure they are carried out efficiently.

▪ Foster a positive and cohesive team environment.

2. Operations Management:

▪ Oversee the day-to-day kitchen operations, ensuring they run smoothly and efficiently.

▪ Monitor food preparation, cooking, and assembly processes to maintain quality and consistency.

▪ Ensure compliance with food safety and hygiene standards.

3. Order Fulfilment

▪ Ensure that customer orders are prepared accurately and delivered on time, including the timely handover of orders to the rider.

▪ Ensure that before packaging an order, have a designated staff member double-check the order to ensure it matches the customer's request for vegetarian or non-vegetarian food.

▪ Ensure that the packing staff reviews orders before sending them out to customers, verifying the accuracy of both vegetarian and non-vegetarian orders.

▪ Address customer instructions, inquiries, concerns, and complaints professionally if any raised by CRM team.

4. Inventory Control:

▪ Manage inventory levels of ingredients and supplies in accordance with outlet order demands, placing orders promptly and following the established schedule.

▪ Conduct regular inventory checks to prevent shortages and minimize waste. Ensure that any wastage is properly documented in the supply note whenever it occurs.

▪ Implement inventory rotation practices to prioritize the use of older ingredients first. Ensure that the FIFO process is strongly implemented at the outlet level.

▪ Responsible to do inventory of perishables items on daily basis and on weekly basis.

▪ Responsible to check the inventory levels of the items involved in the BOGO promotion. Ensure you have enough stock to meet the expected demand.

▪ Responsible for conducting month-end inventory and uploading the same data to the supply note error-free. 5. Quality Control:

▪ Inspect food items for quality and presentation before they are sent out for delivery or pickup.

▪ Ensure that all food preparation and cooking methods adhere to established standards and recipes.

▪ Emphasize the importance of maintaining the quality and consistency of the food during high demand periods.

▪ Monitor and maintain food safety and hygiene practices.

6. Training and Development:

▪ Train new hires and provide ongoing coaching and feedback to kitchen staff.

▪ Ensure that all team members are properly trained in food safety procedures and best practices.

▪ Identify training needs and recommend additional training programs when necessary.

7. Scheduling, Shift Planning and Attendance:

▪ Create and manage staff schedules to ensure adequate coverage during peak and off-peak hours.

▪ Coordinate break times and rotations to maintain a productive workflow.

▪ Adjust schedules as needed to accommodate fluctuations in customer demand.

▪ Managing employees' in/out timings and their weekly offs to ensure everything runs smoothly. Keeping duty rosters, attendance /OT sheets, and registers updated and accurately filled.

▪ Reporting daily attendance and overtime every morning for the past day to Head Office.

8. Cost Management:

▪ Monitor labour costs and control expenses within budgetary constraints.

▪ Implement cost-saving measures and strategies, such as reducing waste and optimizing ingredient usage.

▪ Report any equipment issues or maintenance needs promptly to prevent costly downtime. 9. Communication:

▪ Maintain open and effective communication with upper management, colleagues, and staff.

▪ Relay important information, updates, and directives from management to the kitchen team.

▪ Address any internal communication issues promptly.

10. Health and Safety Compliance:

▪ Ensure that all kitchen staff adhere to local health and safety regulations and food safety guidelines.

▪ Managing employee adherence to uniform and personal hygiene norms and ensuring deviations are highlighted and acted upon.

▪ Managing outlet cleanliness and ensuring that employees follow CIP, personal hygiene, and all aligned SOPs for the operations.

▪ Conduct regular safety inspections and address any safety hazards promptly.

11. Customer Satisfaction:

▪ Strive to provide excellent customer service and maintain high levels of customer satisfaction.

▪ Address customer feedback and take steps to improve service quality.

12. Problem Solving:

▪ Handle unexpected situations or emergencies, such as equipment malfunctions or staff shortages, with efficiency and professionalism.

▪ Troubleshoot and resolve operational issues as they arise.

13. Closing and Evaluation:

▪ At the end of the BOGO promotion shift, conduct an evaluation with your team to identify what went well and areas that need improvement.

▪ Use the data and insights gathered to plan future promotions and make improvements for the next BOGO shift.

• इस फुल टाइम कुक / शेफ़ Job में 6 - 24 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।

इस Assistant Shift Manager Job के बारे में अधिक जानकारी

1. इस Assistant Shift Manager Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार डिप्लोमा होना चाहिए और उसके पास 6 - 24 महीने का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹16000 - ₹25000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह गुडगाँव में एक फुल टाइम Job है।
3. इस Assistant Shift Manager Job के लिए कितने कार्य दिवस हैं?
   Ans: इस Assistant Shift Manager Job के लिए कार्य दिवस 6 दिन का होगा।
4. क्या इस Assistant Shift Manager Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस Assistant Shift Manager Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह Assistant Shift Manager Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस Assistant Shift Manager Job के लिए कितनी रिक्तियां हैं?
   Ans: CATERSPOINT FUTURISTIC FOODS में तत्काल Assistant Shift Manager के लिए 4 रिक्तियां हैं!
7. इस Assistant Shift Manager Job के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस कुक / शेफ़ Job के लिए आवेदन कर सकते हैं।
8. इस Assistant Shift Manager Job के लिए टाइमिंग क्या है?
   Ans: इस Assistant Manager Job में टाइमिंग 10:00 AM - 08:00 PM है।