Process customer bills accurately using POS systems.
Handle payments via cash, card, UPI, wallets, gift vouchers, and credit notes.
Generate and provide invoices, GST bills, and gift receipts as required.
Ensure correct application of discounts, offers, and loyalty points.
Maintain the cash float at the beginning and end of shifts.
Count and reconcile cash at day-end with minimal variances.
Deposit collected cash into designated safe as per SOP.
Maintain records for card settlements, UPI receipts, and cash deposits.
Greet customers at the billing counter and ensure a smooth checkout experience.
Clarify billing-related queries, return/exchange processes, and warranty details.
Handle customer concerns politely and escalate complex issues to the Store Manager.
Maintain all billing documents, daily sales reports, register entries, and audit records.
Ensure compliance with company SOPs related to cash controls and billing accuracy.
Support internal and external audits by providing necessary documentation.
Maintain privacy of customer data collected during billing/CRM.
Coordinate with Sales Executives for smooth flow of customers at billing.
Communicate price changes, SKU mismatches, tagging errors, and stock discrepancies.
Inform the stock/merchandise team in case of product returns or exchanges.
Strong numerical accuracy and attention to detail.
Good communication and customer-handling skills.
Proficiency in POS systems and billing software.
Ability to work in a fast-paced retail environment.
High integrity and trustworthiness.
Basic product awareness of men’s ethnic wear categories.
Minimum 12th pass; Graduate preferred.
3–6 years of cashiering experience in retail apparel; ethnic wear experience preferred.