As a cashier at a car dealership like Modi Hyundai in Vasai, you will be responsible for handling customer payments, issuing receipts, and providing administrative support to different departments. The role combines customer service with financial accuracy and requires strong organizational and communication skills.
Core duties and responsibilities
Transaction Processing
Receive and process payments from customers for vehicle sales, service repairs, and parts using cash, checks, and credit cards.
Operate cash registers and point-of-sale (POS) systems accurately.
Calculate and process refunds, credit memos, and returns for merchandise.
Balance the cash drawer at the beginning and end of each shift and report any discrepancies to management.
Customer Service
Greet customers in a pleasant and professional manner, both at the cashier window and over the phone.
Answer customer questions about payments and invoices, or direct them to the appropriate department (sales, service, or parts).
Resolve customer complaints and billing issues with integrity and poise, escalating to a manager when necessary.
Administrative Support
File and maintain repair orders, parts invoices, and other daily transaction documentation.
Assist the receptionist with answering incoming phone calls and directing them to the correct parties.
Perform other clerical or secretarial duties as assigned by department managers.
Communication and Teamwork
Collaborate with the service, sales, and parts departments to ensure all transaction details are correct.
Maintain open communication with managers and other team members to stay updated on dealership promotions and pricing.
Present a professional appearance and keep your work area neat and clean.
Required skills and qualifications
Experience: Prior experience as a cashier or in a customer service role is typically preferred.
Education: A high school diploma or equivalent is generally required.
Technical skills: Proficiency with cash registers, POS systems, and basic computer software like Microsoft Word and Excel is necessary.
Mathematical skills: Strong numerical and calculation skills are essential for handling payments and making change accurately.
Personal attributes: Key qualities include high attention to detail, strong organizational skills, integrity, and excellent verbal communication.
EXPERIENCE IN TALLY IS MUST .