Process Transactions: Scan goods, ensure pricing and quantities are accurate, and collect payments via cash, credit/debit cards, checks, or digital wallets.
Customer Service: Greet customers warmly, answer questions about products or store policies, and provide a helpful, friendly attitude throughout the checkout process.
Manage Cash and Records: Count cash in the drawer at the beginning and end of shifts, issue receipts and change, and track transactions to report any discrepancies.
Handle Issues: Process refunds, returns, and exchanges, and resolve customer complaints or concerns professionally, escalating to a manager when necessary.
Maintain Checkout Area: Keep the register and surrounding area clean, organized, and stocked with necessary supplies like bags and receipt paper.
Able to handle cash registers
Answer customer questions
Balance the cash register
Handle returns, exchanges, and complaints
Answer the phone as needed
Sustaining a clean environment
Promotion of loyalty plan