Manage daily billing operations using the POS system accurately.
Process cash, credit/debit, UPI, and other payment methods efficiently.
Generate invoices, handle split bills, and apply discounts or vouchers when applicable.
Ensure proper documentation and reconciliation of cash and digital transactions.
Maintain a clean, well-organized billing and cashier station.
Address customer billing queries or concerns politely and promptly.
Collaborate with front-of-house and service staff to ensure a smooth checkout process.
Monitor petty cash and maintain proper records.
Assist in end-of-day reports and handover procedures.
Uphold the highest standards of customer service and integrity.
Minimum Diploma / Bachelors qualification; Diploma in Hospitality or Accounting is a plus.
At least 1 year of experience in a cashier role within a fine dining or premium café setup.
Strong numerical skills and comfort with billing software/POS systems.
Courteous communication skills and a customer-focused mindset.
High level of accuracy, attention to detail, and trustworthiness.
Flexibility to work shifts, weekends, and holidays as required.