A restaurant cashier's job involves handling customer payments, operating a point-of-sale (POS) system, issuing receipts, and providing excellent customer service by greeting patrons, answering questions, and resolving complaints. Key responsibilities include accurately managing cash and credit card transactions, maintaining a clean workspace, balancing the cash register, and collaborating with other staff to ensure a positive dining experience.
Key Responsibilities
Customer Service:
Greeting customers, creating a welcoming atmosphere, answering questions about the menu, and assisting with basic inquiries.
Transaction Processing:
Accurately handling cash, credit, and debit card payments using a POS system and issuing receipts.
Cash Handling:
Accepting payments, making change, processing refunds, and balancing the cash drawer at the end of each shift.
Order Management:
Taking and inputting customer orders, preparing takeout orders, and booking reservations.