Key Responsibilities
▪ Process all guest bills, payments, and receipts accurately using the POS system.
▪ Handle cash, card (credit/debit), UPI, and digital wallet transactions — correctly recording every transaction.
▪ Manage the cash drawer with full accountability — opening balance counted and recorded, closing balance reconciled, variance report completed every shift.
▪ Issue a correct, itemised receipt for every transaction without exception.
▪ Coordinate with captains and the restaurant manager on bill queries, modifications, or voids — all voids require manager approval.
▪ Report all billing discrepancies, unusual transactions, or suspected errors to the supervisor within the same shift.
▪ Maintain the cashier station in a clean, organised, and professional condition at all times.
▪ Complete end-of-day card and digital settlement and submit to the Accounts team.
▪ Never share cash drawer access, PIN, or login credentials with any other person.
▪ Maintain complete confidentiality of all transaction and financial information.